Joyce Chen

  • 3rd Sep 2026

Joyce Chen is the Senior Director and Head of Business Planning & Home/Network Products at Far EasTone Telecommunications. She leads the development of value-added products and new business initiatives, driving innovation at the intersection of technology and customer experience. Under her leadership, Network Guard has achieved significant market growth, and Far EasTone has successfully pioneered 5G Fixed Wireless Access (FWA) services in Taiwan.

Joyce has held leadership positions in both corporate strategy and digital transformation at Far EasTone, leading initiatives in AI, IoT, Big Data, and new business development. Prior to joining Far EasTone, she gained extensive experience across multinational corporations, startups, and local enterprises, building expertise in corporate strategy, product management, business development, and P&L leadership.